Support

SSi is committed to providing responsive technical support to all of our clients. If you are having technical difficulties you can contact us via phone or email, or visit our knowledge base to gain answers to frequently asked questions. We will respond to all inquiries within 24 hours or generally within the same business day.

Knowledge Base

Our Knowledge Base contains answers to common questions and technical information.
Click Here to Access the Knowledge Base

Here are direct links to our most frequently viewed Knowledge base articles:

• eXpress course – Preview Course doesn’t work
• eXpress course – Course list doesn’t populate
• iLS – JSP test unsuccessful
• iLS – HTML Test is unsuccessful

email

Email support@ssinstruction.com and we will respond to your request the same business day.

Phone

Call (602)956-6959 ext 35.  The support team is available Monday – Friday 8am – 5pm PST.

Release Notes

• Learning Management System
  • V1.5 Update (08/25/10)
  • V1.35 Update (04/15/09)
  • V1.34 Update (06/13/08)
  • V1.33 Update (10/30/07)
  • V1.32 Update (04/26/07)
  • V1.31 Update (03/26/07)
• eXpress Course™
  • V2.0 Update (07/31/07)
  • V1.30 Update(10/02/06)