SSi Team

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lorena de rodriguez


LORENA DE RODRIGUEZ

President

SCOTT SIMPSON

Director, Client Services

NECOLE HAMPTON

Sales Coordinator

KAVITA SINGH

Curriculum / Scriptwriter Lead


CHRIS PHEASANT

Director of Security / TSA Regulatory Training Expert

DENNIS HAWORTH

Associate Facilitator

BRANDON BROOKSBY

Project Manager

SUE CHACON

eLearning Instructional Designer


DOMINICK DE LA GARZA

Manager, IT

TODD SANDERSON

Consultant

LORENA DE RODRIGUEZ

President

Lorena de Rodriguez began in aviation working in airline ramp and customer service. Her unique focus on safety and security procedures, convey the premise that compliance with rules and customer service aren’t mutually exclusive processes.

In each training session, Lorena seeks to teach, motivate and encourage new-entrant, aviation employees as well as expand knowledge for the airport professional. She has completed the Airports Council International Executive Leadership program taught in conjunction Concordia University. She is an adjunct faculty member of Embry-Riddle Aeronautical University from which she holds a Master of aviation management. As a guest instructor, she has facilitated training to Airports Council International Global Training program, conducting classes in Korea, Panama, Dubai, and Switzerland.

Lorena has served on working groups with AzAA, a project review panel for RTCA and the TRB’s Airport Cooperative Research panel, and an FAA task force on training standards. She has participated in and evaluated several FAA emergency response drills and exercises in Arizona.

Since 1997, Lorena has created participatory workshops and programs for aviation companies and airports. Soon after, SSi began to develop engaging and interactive regulatory, computer-based training programs focusing on airport security and safety. Lorena’s consultancy skills include airport security manual writing and training to include safety program creation and airport certification manual writing.

Much of SSI’s growth comes through Lorena’s ability to create relationships with other similar-sized small businesses and creating valuable programs for clients.

SCOTT SIMPSON

Director, Client Services

Mr. Simpson has been in the aviation industry for over 27 years and holds a Safety Management Certificate from Embry-Riddle Aeronautical University. He has a diverse background in aviation safety and security, project management, corporate training, quality assurance, sales and marketing, and airline front-line operation and management, as well as collaboration with industry associations and government agencies. In 2009 he completed the Airports Council International Executive Leadership program (ACI AELP) taught in conjunction with the John Molson School of Business at Concordia University in Montreal, Quebec, Canada. His experience in aviation safety and security and numerous roles in airline operations has been utilized on training projects with airports in the USA, South Africa, Trinidad and Tobago, Jamaica, St. Maarten, the United Arab Emirates, Hong Kong, and Korea.

Some of his duties and accomplishments include:

  • Client services coordination for sales, marketing, training, budget planning, project management, payment reconciliation, communication, and quality assurance.
  • Produced various training and compliance manuals for airlines and airports.
  • Project Management for the development and design of Computer Based training systems at airports in the US.
  • Development of training programs for Airports Council International’s Safety Certificate program and instruction of those courses at their Global Training Hub locations. Courses include: SMS Introduction, SMS Implementation, Airside Safety and Operations, Emergency Response and Crisis Management, Accident and Incident Investigations, Introduction to Annex 14, and Runway Incursion Awareness and Prevention.
  • Created specific audit programs for airline operations to facilitate regular inspections by the FAA and TSA.
  • Development of skills to train all levels of an airline, including front-line personnel, leadership, executives, and industry partners through continued education and coordination with industry associations, and the FAA, TSA, and other government agencies.
  • Designed, coordinated, trained, and implemented safety and security programs including Mishap Investigation, Emergency Response, Behavioral Based Safety, Risk Management, System Safety, Aircraft Search audits, SIDA audits, Internal Self Audit Programs, and Safety Compliance Audits.

NECOLE HAMPTON

Sales Coordinator

New to the aviation industry, Necole Hampton, brings an eclectic and myriad of experience to SSi, from education and law to administrative and sales and marketing. Necole is a graduate of The University of Arizona, with a degree in Psychology, with broad experience implementing a variety of programs contributing to team building, learning and development, and event coordination. Necole is also highly effective in partnering with managers to achieve organization goals, while also being a self-starter who is skillful at training and developing others. Necole is excited to bring to SSi, her strong sense of urgency, initiative and competitive drive to get things done, her natural ability to “sell”, and her skills as a team builder, motivator and mover, with emphasis on working with and through people in the process.

KAVITA SINGH

Curriculum / Scriptwriter Lead

A self-described educator and learner, Kavita Singh, is an Instruction Curriculum Designer, who is committed to delivering concepts in new and creative ways. With roots as a, Teacher, Kavita, has a proven track record for developing original and innovative processes and training programs. She has developed a unique perspective as an Educator / Learner and influenced by her beliefs in both. Kavita aspires to demonstrate her adaptive thinking and imaginative problem-solving skills at this stage of her career. Currently, Kavita is most passionate about the work she is doing to engage with and effectively communicate with Clients and colleagues in her field as she coordinates, develops and creates best-in-class safety & security programs.

Kavita’s impressive educational focus in the aviation industry for the past nine years has resulted in a Bachelor’s of Science in Aviation Environmental Studies, a Bachelor’s of Science in Interdisciplinary Studies with a focus in Aviation Business Management, and a Bachelor’s of Science in Aerospace Engineering (to be completed May 2019), all obtained at Embry Riddle Aeronautical University

In her spare time, Kavita enjoys dancing, cooking and kendo!

CHRIS PHEASANT

Director of Security / TSA Regulatory Training Expert

Mr. Chris Pheasant has expertise in a variety of, law enforcement, aviation security, and course curriculum development and presentations. His assignments with the U.S. Department of Homeland Security TSA as a Lead Transportation Security Inspector (aviation) included the San Francisco International Airport, Sacramento International Airport, various Category IV airports and airports in Hawaii. He was also a certified regulatory OJT instructor.

He brings eight years of regulatory experience to the SSi team, working with aircraft operators, airports, airport security, cargo carriers, and other regulated aviation entities and has been instrumental in revising numerous Airport Security Programs.

Mr. Pheasant also brings experience as a Project Manager for web based security training to employees working at 129 Florida airports within the Florida Department of Transportation system, performing TSA regulatory inspection processes, including the Enforcement Investigative Reporting (EIR) processes, and aviation security vulnerability assessments. His past experience in developing communications equipment technical documents and Quality System Procedures additionally provides clients with diversified expertise for Security Management process improvement.

He has developed and taught classes to airport trusted agents as well as presenting fundamental Airport Law Enforcement courses to sworn LEOs in Kansas City as well as presenting a variety of AVSEC training courses to airport personnel.

He is currently serving as a Designated Level 1Deputy Sheriff On-call with the Sacramento County Sheriff’s Department on a highly trained team of law enforcement officers contracted by the U.S. Bureau of Reclamation (BOR) to protect Critical infrastructure as well as assignment to patrol duties at the Sacramento International Airport (SMF).

Chris is a California Peace Officer’s Standards of Training (P.O.S.T.) certified academy instructor for Emergency Vehicle Operations Course (EVOC) for both in-service law enforcement personnel and new Academy recruits.

DENNIS HAWORTH

Associate Facilitator

Dennis Haworth is a graduate of Arizona State University where he earned a Bachelor of Science in Aeronautical Management Technology. Mr. Haworth also holds an Aviation Safety Management Certificate from Embry-Riddle Aeronautical University and has completed studies Accident Investigation from the National Transportation Safety Board. In 1990, Mr. Haworth began working for America West Airlines and now continues his airline career with American Airlines. He is currently a Flight Crew Training Instructor on Airbus Aircraft Systems. He is a Private Pilot and holds an Advanced Ground Instructor Certificate.

Mr. Haworth brings a diverse aviation resume to his role as a training facilitator. Some of his experiences include:

  • Instruction of aircraft systems and procedures utilizing fixed base and simulator trainers.
  • Development and presentation of classroom training materials for front-line airline pilots.
  • Facilitation of initial and recurrent scenario based Crew Resource Management, Threat and Error Management, and Aviation Security training with both pilots and flight attendants.
  • Investigating aircraft damage and employee injury mishaps and providing safety recommendations and solutions.
  • Managing logistical aspects of an emergency response Go Team and assisting in the investigation on actual deployments.
  • Auditing airline operations for safety compliance and awareness.
  • Conducting behavioral based safety awareness training with ground operations employees and contractors.
  • Providing assistance with safety preparations for new station openings to pass Federal Aviation Administration inspections.
  • Controlling airline aircraft departure and arrival movements as a Hub Operations Controller.
  • Acting as a Ground Security Coordinator and Aircraft Load Planner.

BRANDON BROOKSBY

Project Manager

Brandon Brooksby graduated Arizona State University in December 2018 with a B.S. in Aeronautical Management Technology with a focus in Air Transportation Management. While at the university, he earned his airplane single engine land private pilot’s license and instrument certificate. Brandon also completed a summer internship as an Associate Aviation Safety Officer at a Part 135 operator, and worked at a Part 139 airport in airport operations.

Before that, Brandon worked professionally in media production from 2011-2018. He spent most of his experience doing in-house training videos but also did some graphic animation, online marketing videos, and free-lance videography.

Brandon started 2019 off with continuing his education and career goals by completing a self-enrolled, aviation Safety Leadership Training course and joining SSi as a Project Manager. He is excited to combine his knowledge and experience in both media production and aviation, and looks forward to growing and interfacing with SSi’s team as well as the people they do business with.

SUE CHACON

eLearning Instructional Designer

For over 18 years, Sue Chacon has been a noteworthy leader in Instructional Design – Training and Development. Prior to her current role as Instructional Designer at SSi, Sue worked as an Instructional Design Specialist at the Center for Child Well-Being (CCWB) and the Arizona Department of Child Welfare (D.C.S.), helping to provide child welfare workers with effective, best practice training.

While Sue has extensive experience in Child / Family Services, she’s also developed training for a variety of sectors including, the U.S. Department of Defense (D.O.D.) and Department of Energy (D.O.E.).

Sue holds a Bachelor’s of Science Degree in Training and Learning Technology along with coursework toward a master’s degree in Organizational Learning and Instructional Technology at the University of New Mexico.

Sue Chacon brings a fervor to help aviation workers learn to perform their jobs in the safest way possible, utilizing engaging and effective training strategies for online and classroom training.

In her free time, Sue likes to train her dog to do silly tricks to perform for friends and family when they come to visit.

DOMINICK DE LA GARZA

Manager, IT

Dominick de la Garza, Manager, IT, is the textbook example of what is needed in the airport industry to connect technology-based safety and security training with simple delivery. For over 10 years, Dominick has worked for SSi, Inc. (Safety and Security Instruction), managing our hosted and onsite iLS Systems for nearly 50 airports. What does that entail? In a nutshell, Dominick installs and manages multiple on-premise and cloud database systems and coordinates with internal teams and external clients. He is a quiet leader and ensures the assembly and maintenance for all eLearning course interactions. He is a key developer for the customized course navigation shells used by SSi clients. Cyber security is not just a topic, he has the highest confidentiality and oversight for all resource domain server systems used by SSi and its clients.

Staying in the background is what Dominick likes best. He is most comfortable supporting the IT, creative development and client support staff which he does with professionalism and kindness. Over the course of his tenure, Dominick has helped deploy over 1,000,000 course training events and delivered 77 airport uploads in 2017 with another 31 so far in 2018. His efforts are key to ensuring SSi delivers 100% uptime! He consistently shows inventive approaches to problem-solving and is dedicated to his work.

When Dominick is not behind the scenes at SSi, you can find him spending time with his two young kids. His time and devotion to their enrichment and interests in karate and swimming is teaching them to enjoy active and healthy living. He graduated from Collins College with a Bachelor of Arts in Game Design which he practices when playing video games and live poker!

TODD SANDERSON

Consultant

Todd Sanderson worked for the Sacramento County Sheriff’s Department for twenty-eight years, the last sixteen years assigned to the Sacramento International Airport. Throughout his career he’s been involved in training. His belief is that training should be a continuous career event, taught via active learning assignments that promotes retention and understanding.

Todd has consulted with the Airport Security Coordinator (ASC), Airport Operations, and TSA to gather the most current operational procedures, to revise and update the Airport Bureau training manual. This manual is used to train all new LEO’s assigned to the Airport. He understands that LEO duties hinge on the Airport Security Directives and TSA regulations which change quite frequently.

Todd has written training exercises and presented to tactical commanders, outside agency police and fire departments. Additionally, his experience with vulnerability assessments at the SMF Airport can be applied to other airport administrations and leadership.

Todd believes that frequent procedural changes and effective training are vital to keeping up with risks and threats. His ability to understand more than airports, such as his work with the San Juan Unified School District as a Community Safety Specialist (CSS) exemplify his approach to the need for future security awareness as a necessity.